| 1 | Does SMS Control Center support Bluetooth connections? |
| | No, it does not. You have to connect to Windows Mobile Device Center or ActiveSync with a USB-cable. |
| 2 | How can I restore the SMS after a hard reset? |
| | You have to do an export before the hard reset! After the reset you can connect to SMS Control Center and import the SMS again. |
| 3 | Where can I find Windows Mobile Device Center or ActiveSync? |
| | You can find it at Microsofts Download Center. Just search for activesync. |
| 4 | Should I use Windows Mobile Device Center or ActiveSync? |
| | Windows Mobile Device Center for Windows Vista is the successor for ActiveSync. If you are using Windows Vista you should use Windows Mobile Device Center. ActiveSync is designed for Windows XP or Windows 2000, 2003. |
| 5 | I have turned off the setting "Show notification on device". The device still beeps when an SMS arrives. |
| | Some models like HTC MTeor doesn't support this setting. |
| 6 | Can SMS Control Center handle subfolders? |
| | Yes, SMS Control Center version 2 can handle all folders and subfolders. You can also create, delete and rename folders. |
| 7 | Does this program work with Symbian SmartPhones like Nokia N70 or Sony Ericsson P1? |
| | No, it doesn't. It works with all Windows Mobile devices. |
| 8 | Will this software run on Windows Phone 7? |
| | No, it will not. SMS Control Center relies on multitasking and access to SMS folders. Therefore it's impossible to support WP7. |
| 9 | My contact pictures is not displayed, why? |
| | With Windows Mobile version 5, you will have to use Outlook 2003 or higher and the contact must be syncronized with Outlook. |
| 10 | I would like the rule-forward mail to have a different look. Is it possible? |
| | Yes, you can modify the template anyway you like. You will find it in the install\html-folder. It's named rule.html. |
| 11 | Why does my rule-forward mail not work? |
| | It's most likely that the mail is classified as SPAM. You should mark smsrule@smscontrolcenter.com as safe at your mailserver. |
| 12 | Is it possible to send the rule-forward mail to more than one user? |
| | Yes, it is. Just separate each user with a comma. |
| 13 | I have a Palm 800w, is it supported? |
| | No the following Palm models are not supported: 700w, 700wx, 750 and 800w. |
| 14 | Not all my contacts are syncronized, why? |
| | Only contacts with Mobile Phone Number are syncronized |
| 15 | I received MMS messages - but they do not appear in SMS Control Center |
| | MMS is not supported in SMS Control Center, the MMS implementation is vendor specific in Windows Mobile and this makes it almost impossible to support |
| 16 | Where can I find my license key? |
| | You can find it in the About Box (Click on ?) |
| 17 | I don't get notifications when receiving SMS and the SMS is not updated on the pc. |
| | Most likely there is some other software that intercept the SMS. You can try to download this file and replace smsreceiver.exe on your device. |